Customer Reviews

- Good work but strange situation - - Sergey Pisetskiy - 3/6/2013 - comment
Yesterday John fixed my sewage and it works fine now. But I had some unfortunate issue with my garage door. John with his teammate arrived to the house while I was still at work. They needed power so they called me on mobile. In 10 minutes I came from work and pushed the button on remote control of ADO to open the door. Unfortunately the door appeared to be locked. So the ADO just bent and extracted the bracket from the door. I didn’t see the position of the handle of the door when I arrived from work because the John’s track blocked the view. I didn’t expect it to be locked because I never locked it since I installed ADO more than a year ago and it had always worked fine. I was embarrassed and it took me a while to identify what had happened. Then, assuming that John might try to open garage to get access to the electric power while I am away (which would be absolutely fine for me, I don’t mind them opening garage, I have nothing valuable there), I asked him if they had turned the handle. But they assured STRAIHGT TO MY EYES that they both never even touched the handle. Probably my neighbor or some passing by stranger wanted to get inside the garage yesterday for some reason. And of cause I had to check the orientation of the handle before activating the ADO. I have no reason not to believe two adult gentlemen from well-known and respected company. But I was really upset of the situation occurred. Sergey

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