Customer Reviews

- Good Builder - - Bob - 1/18/2019 - comment
I’ve read some of these reviews on this website and wonder if they are talking about the same builder that built my home. I Purchased a home last year from Brian Wacker and had nothing but a good experience from beginning to end. Any question that I had during the building process was answered by the two superintendents and I’m very pleased with the quality of everything in my home. I suggest that if your interested in building to call Brian Wacker and visit one of his homes so you can see for yourself that he builds good quality home at a fair price.

- Review - - Brian Wacker - 5/3/2017 - comment
Here I am again as the Business Owner writing whatever I want to either good or bad. This site does not monitor anything. Brian Wacker

- Owner - - Brian Wacker - 5/3/2017 - comment
Not sure what kind of website this or who these unknown customers really are. If there are any legitimate complaints by verified customers they know how to reach me and they will be taken care of. I suggest to others to search reputable references and NOT fraudulent websites like this that let just anybody such as most likely jealous competitors post whatever they want. Sincerely, Brian Wacker

- NOT a person of his word! - - Holly Woodward - 6/16/2016 - comment
I have had one of the worst experiences with this builder, and this is not our first house that we have had built in Louisville. He is not a person of his word and he has absolutely no follow through. He is arrogant and self righteous and does not finish his projects before starting another project. He will not return calls and complains because he has to fix issues that are standard in new construction. Our inspector said that his siding person should come out to the site when he is sober, because it was so bad and when I met with his Project Leader he acted like he could not see any of the problems...Really??? It must be his Market degree that wanted to pull the wool over my eyes. He put down the inspector and said he did not know what he was talking about and the inspector has been doing it for over 30 years in Kentucky. He will drag his feet and say he will do something and he won't, you will wait and wait and wait to get an answer. A warranty comes with the house, but from my interaction and experience with this builder it is not worth the paper that it is written on. He has cost us so much money just trying to purchase a property from him. Brian Wacker, you will reap what you are sowing and you have too many loose ends in your business and eventually your business will fray and fall apart. I have a family to take care of and I work hard for my family and my money!!! Instead of getting defensive, like you do in all rebuttals of ALL the complaints you receive. Take a hard look at yourself and try to improve and make a difference. Treat others how you want your wife and children to be treated...that's all. It is simple, but for you at hard task!

- Mr resident - - Anonymous user - 6/19/2015 - comment
In my personal professional opinion this company constructs homes taking shortcuts and not adhering to quality standards. I have gone through a home built by this person that was poorly built
     Brian Wacker - 6/30/2015 - I have been in business for over 24 years and take pride in our work. I believe if this comment was made by a legitimate paying customer they would first contact me or at least tell me who they are and not post anonymous. I feel sites such as this should require such information before any derogatory comments are posted. I take this very seriously as defamation and slander, if I find out who this person is I will prosecute to the fullest extent of the law.

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