Customer Reviews

- Extremly Unprofessional - - Jessica Selchert - 9/25/2014 - comment
My neighbors across the street hired Eaton Roofing and Remodeling fo...r roof work. Today about 1130 I left and they were laying down eating in the driveway. I came home at 1230 and they were laying all over the driveway and yard sleeping. Two men were sleeping in the driveway, one was sleeping on the porch, and the other was sleeping under the tree and he looked the most comfortable considering he propped up a piece of wood to block the sun and rolled up a blanket to rest his head on. I called to speak with a manager at 130 seeing how they had not got back to work yet and I was informed they were all out but she would gladly take a message and have someone call me back. I told the receptionist my name and number and why I was calling and she replied "they are probably just waiting for supplies". I'm still waiting for that returned phone call. Finally at 2 o'clock they did what should have been done in the first place which was pack up and leave the property. I find this extremely unprofessional and I will not be contacting them for the work I need done. I am wondering if this happens with every job they do and if this is included in the new employee training. They need to reevaluate their employees and what professional and proper actions are when they are waiting for materials to arrive and what an appropriate response would be when someone calls to complain because their neighbors yard looks like there's a bunch of homeless people sleeping all over their yard.

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