Customer Reviews

- owner - - Joe enrico - 3/9/2022 - comment
called to schedule an appointment. employees came out to make an estimate.All I had to listen to for an hour and a half was swearing,cursing and racist comments about asians and blacks!!...unbelievable!!Constantly tracking dirt in and out of my house and basement.Didnt cover their shoes like the other contractor. Employees looked like drug addicts and escaped convicts. seriously!!

- Worst experience ever!!! - - Shaquetta Bunch - 6/26/2020 - comment
The owner is racist and extremely rude. I called to find out when my faucet would be replaced he called me a black bitch said wait in line then hung up the phone!

- Company Manager - - John - 5/4/2016 - comment
Great service. Kind, considerate, and explained everything they were doing before and after work was finished. Nice group of men. Thanks Mr. Nardo & staff

- Business owner - - Mary & Joe - 5/4/2016 - comment
Great SERVICE!!!!!!!!! Best ever will continue to call. Very knowledgeable, and most dependable. thanks again Mr. Nardo for your great service.

- Service suck - - Anonymous user - 7/25/2014 - comment
I have never experienced having unprofessional contractors performing services. I question the validity of this contractor. I do not believe that this company is legitimate nor are the men whom came to my residence licensed. They could not show me the license when asked.
     Coastal Mechanical - 12/18/2015 - This call is through American Home Shield Warranty and there warranty determines if it is an emergency or not and also if the repair is covered or not. It's not up to us if the claim is covered or not it's the plan they purchased. This happens but it is out of our control.

- ridiculous - - Anonymous user - 7/23/2014 - comment
Not knowledgeable at all. They schedule times for visits and never show. When they do answer the phone the excuses are endless. I so sure thid company is a fraud at this point. Its a damn shame gor individuals to make such mockery acting as if they actually know what to do. Where is the owner? A investigation of this company is needed.

- Coastal Mechanical Inc. the most DEPENDABLE PROFESSIONAL COMPANY IN DELAWARE!!! - - Sam - 6/13/2014 - comment
You are the most RELIABLE, AND what a lifesaver. Keep up the great work. I will sure be telling everyone about you, especially Mr. Nardo what a great guy. Thanks a again you were all so kind and considerate.

- GREAT WORKMENSHIP AND SERVICE - - Bill - 6/13/2014 - comment
Thanks to your company I can enjoy my air conditioner the rest of the summer with no worries. Thanks guys!!!!!

- GREAT COMPANY - - Ronnie - 6/13/2014 - comment
Great company. Dependable, professional, completed job in a timely manner. Would not use any other company. Thanks Mr. Nardo you are very experienced & kind, best of all you were professional and knew what you were doing.

- RUDE, INCONSIDERATE - - Sam - 5/28/2014 - comment
My husband and I waited for a week now for them to come service our Air conditioning unit. We were told they would come out today between 9-12. At 11:55 we still hadn't heard from anyone so I decided to call. Rich answered the call and said our appointment was cancelled even though he was the one that told me we were on the schedule just yesterday!!! I have a 6 month old in the house and a 12 year old with asthma. Now they refuse to come out because we called them out on their poor service. DO NOT USE COASTAL MECHANICAL! EXTREMELY RUDE, INCONSIDERATE AND DISRESPECTFUL!
     Ronnie - 6/13/2014 - You must of had a bad day & blaming this company. They are a great company. They would never act like this. They are professional, dependable, caring, punctual, and make sure the customer is 100% satisfied.
     Coastal Mechanical - 12/18/2015 - This is a service Call through American Home Sheild Warranty and there policy determines what is a emergency or not. Also the policy determines if the repair is covered or not and we have no control over this.

- Poor Workmanship and Service - - Anonymous user - 2/10/2014 - comment
Repaired (well, attempted) a water pipe in my basement. Repair failed 6 days later due to poor workmanship. They said they would refund my money and I am still waiting. I was not even asking for money for the damage, simply a refund of what I paid. Do not use this company!
     Anonymous user - 3/8/2014 - The person who came to my home claimed his name is Damian Nardo, and the son of the owner. The owners son with that name died in 2012. So who came to my house claiming to be this person, and Didn't have a plumbers license? Always research a company before you use them. I would not have used this awful company allowing such bad people in my home. Felons and liars.
     Bill - 6/13/2014 - Great workmenship and service. Would use them everytime.
     Coastal Mechanical - 12/18/2015 - This call is through American Home Shield Warranty and there warranty determines if it is an emergency or not and also if the repair is covered or not. It's not up to us if the claim is covered or not it's the plan they purchased. This happens but it's out of our control

- Completely useless, waste of time, and RUDE - - Anonymous user - 1/23/2014 - comment
Coastal Mechanical scheduled three visits to my home and failed to show EVERY TIME, without so much as a courtesy phone call. Danny and Danny Jr. are both rude, inconsiderate, and disrespectful. We were fed excuses every time we called to follow up with them…an emergency came up. OH I'M SORRY THAT MY HOUSE NOT HAVING WATER IS NOT AN EMERGENCY. DO NOT USE THIS COMPANY. They are awful and a complete waste of time. They said that they would be at my home at 9am Monday morning…confirmed it with me on Sunday. They never showed or called. Do not get involved with them.
     Sam - 6/13/2014 - I can only say good things about this company. Organized, on time, kind, considerate, efficient, and followed up after work was done to make sure we were satisfied. Thank you Coastal Mechanical Inc.. You are best.
      - 12/18/2015 - This call is through American Home Shield Warranty and there warranty determines if it is an emergency or not and also if the repair is covered or not. It's not up to us if the claim is covered or not it's the plan they purchased. This happens but it's out of our control.

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