Customer Reviews

- DISAPPOINTED BY IGNORANCE - - Anonymous user - 9/30/2020 - comment
THE OWNER RICHARD GUGLIELMO ENTERED MY HOME, VERY VERY LITTLE PERSONALITY, HARDLY LOOKED AT ME AND MY FAMILY. I PROCEEDED TO GO THROUGH WITH THE ESTIMATE APPOINTMENT THINKING IT WOULD GET BETTER. AS WE DISCUSSED MY FLOORING NEEDS, HE MENTIONED HOW HE TAKES CARE OF FLOORING FOR "MILLION DOLLAR HOMES" AS THOUGH MY HOME WAS NOT UP TO HIS STANDARD... I ASKED MYSELF "WHY WOULD AN OWNER OF SUPPOSEDLY REPUTABLE BUSINESS,MENTION THIS TO A NEW POTENTIAL CUSTOMER?" EXCEPT TO INSULT AND INDICATE THAT MY HOME WAS A DOWNGRADE TO WHAT HE WAS ACCUSTOMED TO! HE WENT THROUGH APPEARING TO MEASURE MY FLOOR FOR PLANK VINYL TILE COVERING.I NOW BELIEVE HE WAS JUST PRETENDING TO DO SO. STATING THAT HE WOULD SEND ME AN ESTIMATE, GAVE ME A BUSINESS CARD AND LEFT.IT IS NOW ONE MONTH LATER AND HE NEVER HAD THE COURTESY OR CLASS TO SEND ANYTHING EVEN AFTER I CALLED TO FOLLOW UP 2 WEEKS LATER. THIS IS RHODE ISLAND RACISM AT IT'S BEST. THERE'S NO OTHER EXPLANATION FOR HIS IGNORANCE & RUDENESS. THE REAL HUMOR IN THIS IS WHEN I SHARED THIS WITH MY FINANCIAL ADVISOR AT MERRILL LYNCH WHO WAS THE ONE THAT REFERRED ME TO THIS COMPANY, HE VOWED TO SPREAD THE WORD TO HIS CLIENTS "WHO ARE ALSO MILLIONAIRES" TO NOT SUPPORT THIS BUSINESS! I WISH YOU WELL FOR YOUR FUTURE BUSINESS VENTURES RICHARD...KARMA WILL CATCH UP WITH YOU

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